5012 collects personal information provided during account creation such as name, contact details, and verification documents to ensure secure service access.
We also gather device and browser information to optimize platform performance and detect suspicious activity.
Payment data related to INR transactions via local methods like UPI, Paytm, and Net Banking are securely processed and stored as required.
Cookies and usage data help enhance user experience by remembering preferences and tracking session behavior.
Your data is used to verify identity, provide personalized services, process transactions, and comply with legal and regulatory requirements applicable to online gaming in India.
It also helps us improve the platform, detect fraud, provide customer support, and communicate promotional offers when consented.
Cookies are used to tailor content, save preferences, and analyze site traffic. Users can manage cookie preferences through browser settings.
Third-party tracking services are limited and governed by this policy, without sharing sensitive personal data.
5012 implements robust security measures including encryption, firewalls, and secure servers to protect your data from unauthorized access and breaches.
Access to personal data is restricted to authorized personnel bound by confidentiality agreements and applicable laws.
Personal information is not sold or shared with third parties except where necessary for transaction processing, regulatory reporting, or legal obligations.
In such cases, we ensure confidentiality agreements and compliance with relevant Indian laws.
You have the right to access, update, or request deletion of your personal data by contacting our support team.
Settings to control marketing communications and cookie usage are available within your account or browser preferences.
Please note that some data is retained as necessary for compliance and service continuity.
5012 reserves the right to modify this Privacy Policy to reflect changes in laws, technology, or business practices.
Updates will be posted on this page with effective dates. Continued use after changes indicates acceptance of the revised policy.
For questions or concerns regarding your privacy or this policy, please reach out to our customer support through the FAQ page or account help channels.
We are committed to addressing your inquiries promptly and safeguarding your personal information at all times.